Reviews

Looks great and fits perfectly. They were very helpful in the ordering and sizing process.

The folks at this place are extremely helpful -- probably the best online customer service I've ever had. The measuring guide was easy to understand. The window fit perfectly, and it looks great. No drafts coming through the edges. High quality materials.
However, the flap itself is a little stiff. After two weeks, we are still trying to teach the cat to use it. She will go through the opening both ways with the flap taped open, but she cannot seem to push it open when it is closed. We've tried a couple of the methods we found in online videos, but so far no luck. We'll keep trying! Would love to know how other customers succeeded in the training.

We received it, installed it in less than 3 minutes, it fit perfectly!!

Thank you so much from a happy customer will definitely refer your company in the future!!

This kitty door is easy to install and looks beautiful. The vinyl window locks work great too! Highly recommend =).

We love the cat window flap. More important, Olive loves it. She loves to go in-and-out, in-and-out. This is our third cat flap in the past 10 years; this time to add the micro-chip security option. We found neighbor cats and raccoons were taking advantage of our hospitality. Finding the security feature was a game-changer for us. Thank you for the excellent customer service.

I liked the price and the double check of measurements. Shipped pretty quick for a custom made item. Installation was easy and unproblematic- it just dropped in.

Excellent product, costumer service exceptional. It gives us peace of mind knowing our cat can easily get in and out of tge house. Bonus is it also looks beautiful

The product is very good and functional.
Customer service is kind, fast and effective. They made a great effort to meet my customer needs (I have a shoulder disabled cat) with dedication and commitment. I really appreciate Cat Flap Fever Product and Service!

Appreciate it all the efforts to help me measure my window correctly, and it fits perfectly. I was afraid my cat wouldn't like it but he goes in and out with ease

I had previously been letting our cat in and out of his catio on demand. I knew a cat flap would be a better solution, but was procrastinating pretty heavily because nothing I saw seemed too great. I'm not in to buying things that will fall apart easily, look terrible, have a bad design, etc.

Then I came across Cat Flap Fever. It looked exactly like what I pictured when I thought about what I'd like in a cat flap.

My husband was skeptical, but when it came in I was vindicated! It's sturdy and fits perfectly. Our cat is still getting used to it, but it's a great addition to our life.

We built a Catio for two cats outside my office window. We live in Oregon and it rains and is cold so I was concerned I would feel a draft. This door was perfect and it's keeps the inside dry and warm. It took a few trys for the cats to learn to go in and out of the door but now their pros!

We’re so glad we purchased this window cat door.The quality is better than expected, and there’s no way we could’ve made one that looks this good.

Literally, the best investment I’ve ever made for my cat. Don’t hesitate to buy this! My cat really tore up our front window screen and didn’t feel safe leaving the window open for her to go in and out (burglars). I didn’t know what to do and stumbled across catflapfever and it saved my window and gave me peace of mind. Awesome customer service and even got help measuring (horrible at measuring). This family owned business will forever have a special place in my heart.

I purchased this product about 2 months ago and had a few issues in the beginning. It was slightly damaged in transit and although that was out of their control they gave me a small refund. It was also too tight of a fit so we had to cut it down but both Barbara and especially Jojo were great in responding to both texts and emails in a timely fashion. They answered all of my questions to satisfaction about shortening the insert and even sent me extra weatherstripping. The cat flap seemed a little heavy for my almost 15 year old cat to push through at first but after several weeks, he eventually got the hang of it. He no longer has to be stuck in the house or wait for me to let him out. I love that the flap syncs with his microchip so he is the only animal that can access the entry as we have lots of critters and cats that get in our backyard. Although this cat flap window insert may be somewhat pricey to some, the quality, the exceptional customer service that goes above and beyond, is worth every penny!

All of us (2 people, 2 furballs) love this door! Perfect fit in sash window. Excellent materials. Only problem is one wimpy furball doesn't like pushing it. Solved by working with Cat Flap Fever to modify panel with microchip door. Company is great to work with. Highly recommend the cat doors AND the company.

I purchased a Plexiglass window insert from Cat Flap Fever after some EXCELLENT support and service from JoJo. She patiently helped guide me to the best product for my needs. I submitted my order online and had a quality product in my hands only days later. Thank you!
Now, if I can just get my cat to use it regularly! ;)

I had 2 windows taken out and replaced with a new window and a door. I found Catflapfever and was wowed immediately! Now I (and my cats) have a clear view! The cat door leads to the upper catio ( yes there's a 32' sky bridge to the lower catio). Radar(Maine Coon) and Lola (Savannah Cat) just love it, they can lounge on the sill and look out for incoming traffic!, it helps with those cat jams. The cats and I are satisfied customers!

Super happy with this window insert. It is well made and sturdy. It fit perfectly in my window and my cat figured out the flap fairly quickly.

They did an awesome job and were very responsive to emails. They made one for my window with a larger cat door due to having a Maine coon who is very large. They did an awesome job. I couldn't be more pleased with it. It looks and fits excellent. So very much worth the price. I would definately recommend ordering from them over anyone else.

We recently acquired a clowder of feral kittens and needed a safe enclosure for outdoor time. We wanted the "catio" anchored to an outside wall of the house and needed some sort of a cat door for a window opening into the area. We started and stopped our Google search with Cat Flap Fever. Everything we saw on the website checked the boxes of what we needed. We selected our door from the wide array of options and received it about a week after placing the order. The insert was easily installed in a minute, fitting snugly in the window, and blocking out cold weather and bugs. We did have to prop open the flap for a few days until the cats adjusted- they were extremely hesitant to push open the flap but the lure of outside encouraged them. The clear plexiglass around the flap itself did confused them for a bit- we wanted to keep an eye on them- but they adapted quickly.

My cat absolutely loves this product. He can now go from the kitchen to our screened in porch whenever he likes. He loves it.....we love it. And these reviews are not lying.............the best customer service we've experienced in a long, long time. What a great company.

I can’t even express how excited I am to have this well made cat door in place of the open screen flap door that I replaced for my spoiled cats to access my second story bedroom window. It’s literally been freezing all winter in that room but now it’s warm and toasty. The door is well made and fits perfectly. Tiny Dood is a little chonky in his winter woolies, but he still fits in the standard just fine. Customer service was excellent. Highly recommend!

My cats love their flap, and I love the service I receive from Cat Flap Fever!

Our flap came quickly and was installed easily. Was cut to perfection. Our cats arent using it regularly but they are starting to get the hang of it. We would buy again for sure.

We needed an easy door solution for our rescue stray/community cat we started taking care of and this was it! With help from customer service and tons of patience on their part, we measured correctly and installation was a breeze! 100% recommend buying this!