​​We proudly use Royal Building Products 100% PVC, weather resistant trim board for our base.

      Click here to learn more about their amazing product and see why partnered with them.  

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Cat Door For Windows Frequently Asked Questions: 

Will this product work in all windows?

Our design fits double hung, sash, casement, awning, hammond or slider windows.  The 9" high board we use as the base fits into the window tracks. If you're uncertain whether your window will work with our product, you can always send a photo.  We can help you determine if this is the right product for you!

Does this product work in vertical windows?

Yes.  Again, as long as the window fits the above described requirements, this will work.  Sometimes, however, with vertical windows there's a rail in the lower track.  A picture is helpful in this instance as well.    


How do I measure my window?

Because this is a custom made product, it's important that we get an exact measurement.  We have provided a quick tutorial video on our website to assist you.  In short, we ask that you measure from jamb to jamb.  Please be as exact as possible - within an 1/8".  We make an adjustment on our end to account for the depth of the window tracks. The base is standard 9" high and 3/4" thick. 

Please contact us at (706) 362-7800 for assistance with measuring.  

What if I receive the product and the board simply won't fit into my window?

We NEVER want our customers dissatisfied with their purchase!  Just call or text us at (706) 362-7800 and describe the issue.  Sometimes it's just a matter of needing a little more elbow grease to get it into the tracks.  Other times the board needs  a little extra cut off the end.  You can either do it yourself (Risk free!  We'll still take it back for a refund/replacement if it still doesn't fit), or you can take it to Home Depot or Lowe's where they are happy to make a cut, or you can re-measure your window and return the original one for a replacement. Of course, you can also return the product to us for a refund minus shipping.  Most importantly, we want to make sure we have addressed your needs and concerns and have rectified them to the absolute best of our ability.  There's nothing worse than feeling like you have been left with an unusable product.   We will do everything in our power to fix any problems you may have with your custom cat door.  

How do I know my cat will use this product?

Cats are extremely intelligent animals.  When they figure out there's freedom on the other side and food and warmth on the inside, he will begin using it immediately.  We used food to entice our cats to check out the flap.  We then held the flap open so he could sniff the outside.  Once they get used to the actual moving flap, they use this product with absolute ease.  No more waking in the middle of the night wondering if your cat is at the door.  No more being awoken because he wants to go outside.  Also, an additional bonus is that you may never need a litter box again!  

How large is the flap?

The flap we use has an opening of 6" X 6".  It will allow larger cats (up to approx 20 lbs) to fit through with ease. Most flaps in the marketplace are 5 3/4" X 5 3/4" and only accommodate cats up to 15 pounds.  We're proud to provide this option for our larger furry friends.  Our furry friend is 20 pounds and fits through easily. 

How do I install this into my window?

Great question!  This will be a tight fit, so you need to use some elbow grease.  The key is to place the first edge into the tracks so you can push the board back into the tracks.  Check out this brief installation video:






If we didn't address all of your concerns or questions, please feel free to call or text us at ​(706) 362-7800.  You can also email us at catflapfever@gmail.com.